1. Order Requests

Orders submitted through this website are considered order requests and are not final purchase confirmations.

After receiving an order request, we will confirm product availability and calculate shipping costs. A payment link will then be sent by email.

An order is considered confirmed only after payment has been completed.

2. Pricing

Product prices shown on the catalog may not include shipping costs or additional charges.

The final total amount including shipping will be provided in the payment email.

3. Payment

Payment is processed through a secure payment link provided by email. The payment service may be operated by third-party payment providers such as PayPal.

Orders will be processed after payment confirmation.

4. Shipping

Shipping costs and delivery times vary depending on destination and order contents.

Shipping information will be communicated after payment confirmation.

5. Returns and Cancellations

If there is a defect or mistake in the delivered product, please contact us within a reasonable period after receiving the item.

Returns or cancellations may not be accepted for products that have been used or modified.

6. Limitation of Liability

Matagi Fishing Workshop shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or products purchased through it.

7. Changes to These Terms

We may update these Terms of Service at any time. Changes will be posted on this page.

8. Contact

If you have any questions regarding these Terms of Service, please contact us.

Matagi Fishing Workshop
Email: customersv@matagi.co.jp
Website: https://matagi.co.jp/english/